QZEE LTD
PRIVACY POLICY
Introduction
This privacy policy sets out how we collect, manage, and share your personal data when you visit our website, www.qzee.app, and use our mobile app (collectively referred to as "Platform"). It also explains your privacy rights and how the law protects you. Qzee respects your privacy and is committed to safeguarding your personal data.
This privacy policy is provided in a layered format, allowing you to click through to specific sections listed below:
Important Information and Who We Are
The Data We Collect About You
How Is Your Personal Data Collected?
How We Use Your Personal Data
Disclosures of Your Personal Data
International Transfers
Data Security
Data Retention
Your Legal Rights
Glossary
1. Important Information and Who We Are
Purpose of This Privacy Policy
This privacy policy provides information on how Qzee Limited collects and processes your personal data through your use of our Platform, including any data you provide when you sign up for our newsletter or use or purchase products and services.
Our Platform is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy policy along with any other privacy notices we may provide on specific occasions when collecting or processing personal data about you. This policy supplements other notices and is not intended to override them.
Controller
Qzee Limited is the controller responsible for your personal data (referred to as "Qzee", "we", "us" or "our" in this privacy policy).
We have appointed a Data Privacy Manager responsible for overseeing any questions related to this privacy policy. If you have questions, including any requests to exercise your legal rights, please contact our Data Privacy Manager using the details below.
Contact Details
Full name of legal entity: Qzee Limited
Email address: [contact@qzee.app]
Postal address: 20 Cradoc Road, Cardiff, Wales, CF14 1HQ
Telephone number: [07930595430]
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us first.
Changes to the Privacy Policy and Your Duty to Inform Us of Changes
We keep our privacy policy under regular review. This version is version [02], last updated on [22/09/2024]. Previous versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.
2. The Data We Collect About You
Personal data refers to any information about an individual from which that person can be identified. It does not include anonymous data.
We may collect, use, store, and transfer different kinds of personal data, which we have grouped together as follows:
Identity Data: First name, last name, username, title, password, [date of birth], gender, interests, preferences, feedback, survey responses.
Contact Data: Address, email address, and telephone numbers.
Preference Data: Your preferences regarding locations, businesses, and interactions on the Platform.
Transaction Data: Details of payments, purchases, or services received from us or vendors through the Platform.
Technical Data: IP address, browser type, time zone setting, operating system, and device information.
Usage Data: Information about how you use our Platform, products, and services.
Marketing and Communications Data: Preferences for receiving marketing from us and your communication preferences.
We also collect, use, and share Aggregated Data (such as statistical or demographic data). This data does not identify you directly. However, if we combine it with your personal data, we treat it as personal data.
We do not collect any Special Categories of Personal Data (e.g., race, ethnicity, religious beliefs, sex life, or health data) or any information about criminal convictions or offenses.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract, and you fail to provide that data, we may not be able to fulfill our contract with you (e.g., to provide you with services). In such cases, we may need to cancel a service, but we will notify you if this occurs.
3. How Is Your Personal Data Collected?
We use various methods to collect data from and about you, including:
Direct Interactions: You provide personal data when filling forms, subscribing to services, entering competitions, or providing feedback.
Automated Technologies: We automatically collect Technical Data when you interact with our Platform through cookies and other technologies. Please see our Cookie Policy for details.
Third Parties or Publicly Available Sources: We may receive personal data from third-party providers (such as analytics or payment services) or public sources (e.g., Companies House).
Financial Data
We collect financial information, such as credit card numbers and billing addresses, to process your payments through Stripe. Stripe's privacy policy governs how they process your data. We do not store full payment details on our servers.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. The most common uses include:
Performance of a Contract: To fulfill the terms of a contract with you.
Legitimate Interests: To manage our business interests, provided they don’t override your rights.
Legal Compliance: To fulfill legal obligations.
We may also use your data for marketing purposes if you have provided your consent. You can withdraw this consent at any time.
Purposes for Using Your Personal Data
We have outlined below the various ways we plan to use your data and the legal basis for doing so:
To register you as a new user
Data: Identity, Contact
Legal basis: Performance of a contract with you
To process your orders
Data: Identity, Contact, Transaction, Financial
Legal basis: Performance of a contract with you, legitimate interest (to recover debts due to us)
To manage our relationship with you
Data: Identity, Contact, Profile
Legal basis: Performance of a contract with you, legal obligation
To provide relevant platform content and advertisements
Data: Identity, Contact, Technical, Usage, Profile
Legal basis: Legitimate interests (to grow our business and inform our marketing strategy)
To improve our services through data analytics
Data: Technical, Usage
Legal basis: Legitimate interests (to define types of customers and to keep our platform updated)
5. Disclosures of Your Personal Data
We may share your personal data with:
Internal Third Parties: None.
External Third Parties: Service providers for IT, payment processing, and analytics.
Regulatory Authorities: As required by law.
We require all third parties to respect the confidentiality of your personal data and comply with legal standards.
6. International Transfers
Some of our third-party service providers are located outside the UK, which may involve transferring your personal data internationally. We ensure adequate protection of your data during such transfers by using legal agreements or frameworks.
7. Data Security
We have implemented appropriate security measures to protect your personal data from accidental loss or unauthorized access. Only those with a legitimate business need will have access to your personal data, and they are bound by confidentiality agreements.
In the event of a data breach, we will notify you and relevant authorities if required by law.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and regulatory requirements. Typically, user data is retained for six years after you stop using our services.
In some cases, we may anonymize your data for research or statistical purposes, in which case we may use this information indefinitely without further notice.
9. Your Legal Rights
You have several rights under data protection laws regarding your personal data. These include the right to:
Request access to your data.
Request correction or deletion of your data.
Object to processing of your data.
Request restriction of processing.
Request transfer of your data.
Withdraw consent for data processing.
To exercise any of these rights, please contact us at [07930595430].
10. Glossary
Legitimate Interest: Our business interest in operating and improving our services without compromising your rights.
Performance of Contract: Processing necessary to fulfill our contractual obligations to you.
Legal Obligation: Processing necessary to comply with the law.
Third Parties
Service Providers: External providers of IT, analytics, or payment services.
Regulators: Authorities that require reporting under certain legal conditions.
If you have any questions or concerns about this privacy policy or your personal data, please contact us at [contact@qzee.app].
Introduction
This privacy policy sets out how we collect, manage, and share your personal data when you visit our website, www.qzee.app, and use our mobile app (collectively referred to as "Platform"). It also explains your privacy rights and how the law protects you. Qzee respects your privacy and is committed to safeguarding your personal data.
This privacy policy is provided in a layered format, allowing you to click through to specific sections listed below:
Important Information and Who We Are
The Data We Collect About You
How Is Your Personal Data Collected?
How We Use Your Personal Data
Disclosures of Your Personal Data
International Transfers
Data Security
Data Retention
Your Legal Rights
Glossary
1. Important Information and Who We Are
Purpose of This Privacy Policy
This privacy policy provides information on how Qzee Limited collects and processes your personal data through your use of our Platform, including any data you provide when you sign up for our newsletter or use or purchase products and services.
Our Platform is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy policy along with any other privacy notices we may provide on specific occasions when collecting or processing personal data about you. This policy supplements other notices and is not intended to override them.
Controller
Qzee Limited is the controller responsible for your personal data (referred to as "Qzee", "we", "us" or "our" in this privacy policy).
We have appointed a Data Privacy Manager responsible for overseeing any questions related to this privacy policy. If you have questions, including any requests to exercise your legal rights, please contact our Data Privacy Manager using the details below.
Contact Details
Full name of legal entity: Qzee Limited
Email address: [contact@qzee.app]
Postal address: 20 Cradoc Road, Cardiff, Wales, CF14 1HQ
Telephone number: [07930595430]
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us first.
Changes to the Privacy Policy and Your Duty to Inform Us of Changes
We keep our privacy policy under regular review. This version is version [02], last updated on [22/09/2024]. Previous versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.
2. The Data We Collect About You
Personal data refers to any information about an individual from which that person can be identified. It does not include anonymous data.
We may collect, use, store, and transfer different kinds of personal data, which we have grouped together as follows:
Identity Data: First name, last name, username, title, password, [date of birth], gender, interests, preferences, feedback, survey responses.
Contact Data: Address, email address, and telephone numbers.
Preference Data: Your preferences regarding locations, businesses, and interactions on the Platform.
Transaction Data: Details of payments, purchases, or services received from us or vendors through the Platform.
Technical Data: IP address, browser type, time zone setting, operating system, and device information.
Usage Data: Information about how you use our Platform, products, and services.
Marketing and Communications Data: Preferences for receiving marketing from us and your communication preferences.
We also collect, use, and share Aggregated Data (such as statistical or demographic data). This data does not identify you directly. However, if we combine it with your personal data, we treat it as personal data.
We do not collect any Special Categories of Personal Data (e.g., race, ethnicity, religious beliefs, sex life, or health data) or any information about criminal convictions or offenses.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract, and you fail to provide that data, we may not be able to fulfill our contract with you (e.g., to provide you with services). In such cases, we may need to cancel a service, but we will notify you if this occurs.
3. How Is Your Personal Data Collected?
We use various methods to collect data from and about you, including:
Direct Interactions: You provide personal data when filling forms, subscribing to services, entering competitions, or providing feedback.
Automated Technologies: We automatically collect Technical Data when you interact with our Platform through cookies and other technologies. Please see our Cookie Policy for details.
Third Parties or Publicly Available Sources: We may receive personal data from third-party providers (such as analytics or payment services) or public sources (e.g., Companies House).
Financial Data
We collect financial information, such as credit card numbers and billing addresses, to process your payments through Stripe. Stripe's privacy policy governs how they process your data. We do not store full payment details on our servers.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. The most common uses include:
Performance of a Contract: To fulfill the terms of a contract with you.
Legitimate Interests: To manage our business interests, provided they don’t override your rights.
Legal Compliance: To fulfill legal obligations.
We may also use your data for marketing purposes if you have provided your consent. You can withdraw this consent at any time.
Purposes for Using Your Personal Data
We have outlined below the various ways we plan to use your data and the legal basis for doing so:
To register you as a new user
Data: Identity, Contact
Legal basis: Performance of a contract with you
To process your orders
Data: Identity, Contact, Transaction, Financial
Legal basis: Performance of a contract with you, legitimate interest (to recover debts due to us)
To manage our relationship with you
Data: Identity, Contact, Profile
Legal basis: Performance of a contract with you, legal obligation
To provide relevant platform content and advertisements
Data: Identity, Contact, Technical, Usage, Profile
Legal basis: Legitimate interests (to grow our business and inform our marketing strategy)
To improve our services through data analytics
Data: Technical, Usage
Legal basis: Legitimate interests (to define types of customers and to keep our platform updated)
5. Disclosures of Your Personal Data
We may share your personal data with:
Internal Third Parties: None.
External Third Parties: Service providers for IT, payment processing, and analytics.
Regulatory Authorities: As required by law.
We require all third parties to respect the confidentiality of your personal data and comply with legal standards.
6. International Transfers
Some of our third-party service providers are located outside the UK, which may involve transferring your personal data internationally. We ensure adequate protection of your data during such transfers by using legal agreements or frameworks.
7. Data Security
We have implemented appropriate security measures to protect your personal data from accidental loss or unauthorized access. Only those with a legitimate business need will have access to your personal data, and they are bound by confidentiality agreements.
In the event of a data breach, we will notify you and relevant authorities if required by law.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and regulatory requirements. Typically, user data is retained for six years after you stop using our services.
In some cases, we may anonymize your data for research or statistical purposes, in which case we may use this information indefinitely without further notice.
9. Your Legal Rights
You have several rights under data protection laws regarding your personal data. These include the right to:
Request access to your data.
Request correction or deletion of your data.
Object to processing of your data.
Request restriction of processing.
Request transfer of your data.
Withdraw consent for data processing.
To exercise any of these rights, please contact us at [07930595430].
10. Glossary
Legitimate Interest: Our business interest in operating and improving our services without compromising your rights.
Performance of Contract: Processing necessary to fulfill our contractual obligations to you.
Legal Obligation: Processing necessary to comply with the law.
Third Parties
Service Providers: External providers of IT, analytics, or payment services.
Regulators: Authorities that require reporting under certain legal conditions.
If you have any questions or concerns about this privacy policy or your personal data, please contact us at [contact@qzee.app].