Reschedule or cancel a booking
How to move or cancel an appointment, and how that works with deposits and reminders.
Plans change. Moving or cancelling a booking in QZee is quick, and your calendar updates straight away.
Moving a booking
Open the booking in your calendar and reschedule it to a new time: drag it or pick a new slot. The customer is updated, and the old slot frees up for someone else.
Cancelling
Cancel the booking from the calendar and the time reopens immediately. How a deposit is handled on cancellation is up to the policy you've set. Many venues return or transfer a deposit when there's enough notice, and keep it for last-minute no-shows.
A clear, fair cancellation policy shown on your booking page, paired with reminders, means this rarely becomes a difficult conversation.