Setting up online booking: a simple checklist

Moving from phone-and-paper to online booking can feel like a project. Work through these six steps at a pace that suits the size of your service list and team, then test the complete customer journey before sharing the page publicly.

1. List your services

Start with what people actually book. For each service, note the name, how long it takes, and the price. Keep it simple at first. You can always add variations later. Accurate durations help the system show suitable times and reduce the risk of conflicting appointments.

2. Set your opening hours

Tell the system when you're open and when you're not. Block out lunch, admin time, and the days you're closed. Your availability online should match how the day really runs, so the booking page does not offer time you already know is unavailable.

3. Add your staff (if you have a team)

If more than one person takes appointments, give each their own calendar and the services they offer. That lets clients book the right person, and lets you see the whole venue at a glance.

QZee Free and QZee Pro each include one active bookable staff seat. Each additional seat costs £5 per month and is charged pro-rata immediately when added, including during a Pro trial. Reductions take effect at the next staff-seat renewal. Paid staff seats continue after Pro is cancelled unless you reduce or cancel them separately.

4. Turn on payments

Decide whether each service should require no advance payment, a deposit or full payment at booking. An advance payment can add commitment and reduce the balance left to collect later, but it does not guarantee attendance. Explain the amount and fair cancellation terms before the client confirms.

Eligible UK businesses can connect payments. Before turning them on, check the pricing page for QZee's current fee and separate Stripe processing costs.

5. Make the page yours

Add your venue name, logo and cover image so the page looks like your business, not a generic form. QZee Pro adds custom theme colours and a venue gallery. This is what you'll send to clients and link from social media, so it should feel like you.

6. Share your link

Put your booking link where clients already look for you: your relevant social profiles, Google Business Profile, website and replies to booking enquiries. A consistent link gives interested customers a direct route to current availability without requiring a phone call first.

Doing this in QZee

QZee lets you configure services, hours, staff and payments, then gives you a single booking link to share. Preview the page and complete a test booking before publishing it. Both plans include booking notifications and basic reports. QZee Pro adds customer-management, marketing and advanced automation tools.